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Phone: (888) 963-3133

Our Team

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Diane (Shepler) Klinger, President -Human Resource Advisory Solutions

Phone: (888) 963-3133, ext. 500
Email: [email protected]

The roots of Integrity Services and Solutions are founded in our President, Diane (Shepler) Klinger's management role of a local 100+ employee company. In this capacity, Diane was responsible for management of employees, director of human resources and implementations of new management, payment and computer programs and processes.

After over 15 years serving in this role, Diane went on to pursue her securities and insurance licenses. She accepted a position with a large insurance and investment firm in King of Prussia, all the while maintaining a highly trusted consulting relationship with her prior employer.

After two years, Diane left the King of Prussia firm to establish an independent insurance agency focused on people, relationships and trust rather than sales numbers. Integrity Services and Solutions, LLC, was born.

Diane is the President of the organization and leads the Human Resource Advisory Solutions division.

Diane serves on the Board of Directors for Bernville Area Community Library and is the founder of Shine The Light, a nonprofit organization in memory of her son. Diane has spoken to audiences across the County as the heart of “A Mother’s Voice” and was awarded the highly esteemed Presidential Award by COCA for her contribution and dedication. Diane writes editorials for publishing in local news media.

Todd Klinger, Vice President -Employee Benefits and Group Insurance

Phone: (888) 963-3133, ext. 501
Email: [email protected]

Todd Klinger joined the agency with a solid reputation for customer service excellence. Todd’s background is a business owner in the construction industry for 25 years. Todd enjoyed creating and maintaining stable relationships with large customers such as M&M Mars, Inc., The Hershey Company, Walmart, Caterpillar, and Harley-Davidson.

Todd is Vice President of the organization and head of Sales. Todd’s focus is the Employee Benefits Consulting division. In this capacity, he serves as a trusted partner to business owners.

Alicia Clay, Business Development Manager -Individual Insurance, Medicare

Phone: (888) 963-3133, ext. 503
Email: [email protected]

Alicia Clay is the agency’s Business Development Manager specializing in Individual Insurance solutions. Alicia understands that every individual’s need for insurance is unique to their goals, priorities, and circumstance. She believes that through sharing her knowledge of insurance, she can educate and assist her clients obtaining the most appropriate available product to fit their lifestyle.

Alicia is known for her great care and attention to detail while assisting individuals to navigate the health insurance marketplace. Her compassionate and patient demeanor provides seniors a comfortable environment to explore their Medicare options.

Lora Street, CSR/Inside Sales Support -Employee Benefits and Group Insurance

Phone: (888) 963-3133, ext. 505
Email: [email protected]

Lora Street is a Customer Service Representative/Inside Sales Support providing comprehensive assistance to the Employee Benefit and Group Insurance Department. Lora's attention to detail and precision-like follow through ensures our group clients receive exemplary customer service.

Jordan Unger, Executive/Personal Assistant Human Resource Advisory Services

Phone: (888) 963-3133, ext. 504
Email: [email protected]

Jordan Unger is the Executive/Personal Assistant to the President. With Jordan's extensive experience and knowledge, she provides thorough and reliable support, allowing the President to focus on HR Clients and the management needs of the organization.

Nicole Matthai, Accounting

Phone: (888) 963-3133, ext. 502
Email: [email protected]

Nicole Matthai is in Accounting. Nicole handles the day to day responsibilities of accounts payable and receivables. She ensures that the financial operations of the organization are running smoothly.